Stories
Stories from past and present
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Discovery balance
How to make discovery successful? I’ve found the best form of discovery is to reach a balance. Here’s some reasons why. Most of the recommendations for discovery phase out there focus…
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Fraudsters opening BT business accounts
So there has been much written about online scams and fraud affecting phone companies but little on the customer experience impact. My recent encounter with BT when reporting an incident raises…
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3 Tribes Experiment UX Camp
After some persuasion by colleague Patrick Sansom I presented the 3 Tribes Experiment at UX Camp Brighton 2017, an annual event full of shared learning and fun. This year there were…
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Storycase design web site for Juditmarden.com
February 2017: Storycase have designed and built a website for Judit Marden a garden designer based in Surrey, UK. Graduating from London’s Inchbald School of Garden Design, Judit’s site juditmarden.com showcases a variety of garden landscape designs…
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Storycase design web site for Timothy Noad
February 2016: Storycase design and build website for Timothy Noad professional calligrapher, illuminator and heraldic artist. Tim’s site timothynoad.com show cases his exquisite artwork including designs for medals and coins you may even…
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How to capture non functional requirements with stories
I’ve used several ways to capture or address non functional requirements (NFRs) with user stories. Agile practitioners such a Mike Cohn have written about the challenge. Most agree there are two main…
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User need driven stories
In the UK the Government has sought to improve digital service design by focusing on users and their needs rather than more traditional requirements driven approaches. User research is at the…
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Storycase wins contract with Civica
Storycase provide business analysis consultancy services for Civica on a Nuxeo implementation. Storycase will work with stakeholders to define the product backlog and drive the agile scrum team to delivery a…
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Agility and the Surgical Team
You may remember Fred Brooks’ Mythical Man Month – a classic book on software engineering of the early seventies. He introduced the idea software development by a surgical team with a…